Privacy Policy

1. Scope

This Privacy Policy applies to mobile and desktop applications, extensions, and related support services published by Kairoos Solutions SL (“Kairoos,” “we,” “us,” or “our”).

This policy is written to cover Kairoos apps generally. If an app presents an app-specific privacy notice, that notice supplements this policy and controls where it describes a different practice.

2. Ownership of your content

All work, documents, drawings, fonts, files, and other content created, edited, imported, or modified using a Kairoos app remain the property of the user or their lawful owner.

Kairoos Solutions SL does not acquire or claim ownership rights in that content merely because a Kairoos app was used to create or work with it. You remain responsible for ensuring that you have the necessary rights to any content you import, edit, share, or distribute.

3. Information our apps may process

The information processed depends on the app and the features you choose to use. It may include:

• App content and files. Documents, drawings, fonts, photos, audio, or other content that you create or import. Most app content is processed on your device. It leaves your device only when you choose to share, export, synchronize, or use a feature that clearly requires an external service.
• Support communications. Your email address and the information you include when you contact us for help, feedback, or another request.
• Technical and diagnostic information. App version, operating-system version, device type, language, crash details, and performance information when this is needed to diagnose problems and improve reliability.
• Purchase and entitlement information. Apple may provide transaction identifiers, product identifiers, storefront information, and entitlement status so an app can verify a purchase. Kairoos does not receive your complete payment-card details.
• Permission-based information. Some features may ask for access to the camera, microphone, photos, files, or other system resources. The app uses that access only to provide the feature you selected. You can change permissions in system settings.

4. How we use information

We use information only as reasonably necessary to:

• Provide, maintain, and secure our apps and their features.
• Verify purchases and restore entitlements.
• Respond to support requests and user feedback.
• Diagnose crashes, prevent abuse, and improve performance.
• Meet legal, accounting, and regulatory obligations.

We do not sell user data. Our apps do not contain advertising. We do not use personal information for advertising, profiling, or cross-app behavioral tracking.

5. Legal bases

Where data-protection law requires a legal basis, we process information to perform our agreement with you, to comply with legal obligations, with your consent, or for legitimate interests such as app security, support, and product reliability. You may withdraw consent at any time, without affecting processing that occurred before withdrawal.

6. When information may be shared

We may share limited information with:

• Platform providers. Apple and its services when needed for app distribution, purchases, iCloud features you enable, or system functionality.
• Service providers. Vendors that process information for hosting, diagnostics, or customer support under contractual confidentiality and security obligations.
• Authorities or other parties. When required by law or reasonably necessary to protect users, Kairoos, or the public from fraud, abuse, or security threats.
• A successor organization. As part of a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality protections.

When you deliberately share or export content to another app or service, that recipient’s privacy terms govern its handling of the content.

7. Retention

Content stored only on your device remains there until you remove it, the app removes it at your request, or you delete the app and its data. For information Kairoos receives, we retain it only as long as necessary for the purpose described in this policy, to resolve disputes, maintain security, and satisfy legal obligations. Retention periods vary according to the type of information and the applicable requirement.

8. International processing

Kairoos and its service providers may process information in countries other than your own. Where required, we use recognized safeguards for international transfers, such as adequacy decisions or standard contractual clauses.

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No storage or transmission method is completely secure, so we cannot guarantee absolute security.

10. Children’s privacy

Our apps are intended for the audiences permitted by their App Store age ratings. We do not knowingly collect personal information from a child below the age at which they may independently consent under applicable law without appropriate authorization. A parent or guardian may contact us to request review or deletion of a child’s information.

11. Your choices and rights

You can manage app permissions in system settings and choose whether to share, export, or synchronize content. Depending on where you live, you may also have rights to access, correct, delete, restrict, or receive a copy of personal information, and to object to certain processing. You may lodge a complaint with your local data-protection authority.

To make a privacy request, contact us using the address below. We may need to verify your request before acting on it.

12. Changes to this policy

We may update this policy to reflect product, legal, or operational changes. The “Last updated” date shows when the policy was most recently revised. Material changes may also be communicated in an app or through another appropriate channel.

13. Contact

For privacy questions, requests, or concerns, contact:

Kairoos Solutions SL
contact@kairoos.com